Shipping Policy
Thank you for choosing Gift Sapphire (GiftSapphire.com) for your purchases. This Shipping Policy outlines important information regarding the shipping of your orders within our designated shipping regions. Please review the following details carefully:
Order Processing
1.1 Processing Time
We strive to process and ship orders promptly. Order processing typically takes 1 to 3 working days from the date of purchase. However, please note that processing times may vary during peak seasons or due to unforeseen circumstances. We appreciate your patience.
1.2 Order Confirmation
Once you place an order, you will receive an order confirmation email containing your order details. Please review the information carefully and contact us immediately if there are any discrepancies.
Shipping Methods and Charges
2.1 Shipping Methods
We offer reliable shipping methods to deliver your order within our designated shipping regions. The available options will be displayed during the checkout process. Please select the preferred shipping method that suits your needs.
2.2 Shipping Charges
Shipping charges are calculated based on the shipping method, destination, and the weight and dimensions of the package. The shipping charges will be displayed during the checkout process. Please note that additional fees or taxes may apply, depending on your jurisdiction and the products ordered. You are responsible for covering these additional charges.
Delivery Time
3.1 Estimated Delivery Time
We strive to process and ship orders promptly within 3-7 working days. The estimated delivery time is provided for reference purposes only and is not guaranteed. It may vary depending on factors such as the shipping destination, shipping method, and unforeseen delays. While we strive to deliver your order within the estimated timeframe, we cannot be held responsible for any delays caused by external factors beyond our control, but it generally gets delivered within 3-7 working days.
3.2 Tracking Information
Once your order has been shipped, we will provide you with tracking information, if available. You can use this information to track the progress of your shipment and estimate the delivery date.
Shipping Restrictions
4.1 International Shipping
Please note that we currently do not offer international shipping. We only ship in India within our designated shipping regions. We apologize for any inconvenience this may cause.
4.2 Address Restrictions
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for any delays or additional costs resulting from inaccurate or incomplete address information. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.
Lost or Damaged Packages
5.1 Lost Packages
In the rare event that your package is lost in transit, please contact our customer support. We will work with the shipping carrier to investigate the matter and resolve it as quickly as possible. Please note that investigation processes can take time, and we appreciate your patience and cooperation throughout the process.
5.2 Damaged Packages
If your package arrives visibly damaged, please notify the delivery person immediately and refuse to accept the package. Contact our customer support as soon as possible to report the issue. We will initiate a claim with the shipping carrier and arrange for a replacement or refund, depending on the circumstances.
Contact Information
If you have any questions or concerns regarding our Shipping Policy, please contact us.
By placing an order on our Website, you acknowledge that you have read, understood, and agreed to our Shipping Policy as outlined above.
Please note that this Shipping Policy is subject to the overall Terms and Conditions stated here.