Terms and Conditions

Welcome to Gift Sapphire (referred to as "we," "us," or "our"). Please read the following Terms and Conditions carefully before using our website or making a purchase. By accessing or using GiftSapphire.com (the "Website") and placing an order, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions:

General Terms

1.1 Acceptance

By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any other guidelines or rules applicable to Gift Sapphire. If you do not agree to these Terms and Conditions, you should not use our Website.

1.2 Age Requirement

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Website and place orders.

Product Information

2.1 Product Descriptions

We strive to provide accurate and up-to-date information regarding our items. However, we do not warrant that the product descriptions, images, or other content on our Website are error-free, complete, or current. If you receive a product that significantly differs from its description, you may be eligible for a return or refund as outlined in Section 5.

2.2 Availability

All products are subject to availability. We reserve the right to limit the quantities of any product or discontinue items at any time without prior notice.

Pricing and Payments

3.1 Pricing

All prices listed on our Website are in the currency specified and are subject to change without notice. The total price displayed at checkout includes the product price, shipping charges, taxes, and any other applicable fees.

3.2 Payment Methods

We accept various payment methods as indicated on our Website. By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method.

3.3 Taxes

You are responsible for any applicable taxes, duties, or customs fees imposed by your jurisdiction regarding the purchase and importation of our products.

Shipping and Delivery

4.1 Shipping Information

We will ship your order to the address provided during the checkout process. Please ensure that the provided address is accurate and complete. We are not responsible for any delays or additional costs resulting from inaccurate or incomplete address information.

4.2 Delivery Time

We strive to process and ship orders promptly within 3-7 working days. However, delivery times may vary depending on your location and other factors beyond our control. Estimated delivery times are provided for reference only and are not guaranteed but it generally gets delivered within 3-7 working days.

4.3 Shipping Charges

Shipping charges will be calculated based on the shipping method, destination, and the weight and dimensions of the package. The shipping charges will be displayed during the checkout process.

4.4 Customs and Import Duties

If your order is subject to customs duties, taxes, or other import fees, you are solely responsible for covering these additional charges.

Returns, Refunds and Cancellations

5.1 Return Eligibility

If you receive a damaged, defective, or incorrect item, you may be eligible for a return or exchange. Please contact our customer support via email within 7 days of receiving the order to initiate the return process.

5.2 Refund Process

Refunds for eligible returns will be issued using the original payment method, excluding any shipping charges. We reserve the right to refuse refunds if the returned items are not in their original condition or if they are damaged due to misuse or negligence.

5.3 Cancellation Policy

If you wish to cancel an order, please contact our customer support via email as soon as possible. We will make every effort to accommodate your cancellation request, but we cannot guarantee cancellations if the order has already been shipped.

Intellectual Property

6.1 Ownership

All content, including but not limited to text, graphics, logos, images, and software, on our Website is the property of Gift Sapphire or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

6.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our Website for personal and non-commercial purposes. You may not reproduce, modify, distribute, or exploit any content on our Website without our prior written consent.

Limitation of Liability

7.1 Disclaimer

To the extent permitted by applicable law, Gift Sapphire disclaims all warranties, whether express or implied, regarding the products and services offered on our Website. We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Website or the purchase of our products.

Governing Law

8.1 Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Noida, India. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be exclusively brought in the courts located in Noida, India.


9.1 Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our Website after any changes, you agree to be bound by the revised Terms and Conditions.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us.

By using our Website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.